Terms and Conditions

Last Updated: January 1, 2025

Agreement to Our Legal Terms

Welcome to Aurafect! By accessing or using our services ("Services"), you agree to these Terms and Conditions ("Terms"). If you do not agree, you must discontinue use immediately.

We are Aurafect ("Company," "we," "us," or "our"), located at Rambla de Prim, 258, Barcelona 08020, Spain. Contact us at:

  • Phone: +34 683 110 650

  • Email: aurafect@gmail.com

  • Address: Rambla de Prim, 258, Barcelona 08020, Spain

Supplemental terms or additional policies may apply to specific services and will be communicated accordingly. We reserve the right to update these Terms at any time. Continued use of our Services constitutes acceptance of these updates.

1. Our Services

Our Services include, but are not limited to:

  • Selling high-fidelity speakers, including the "Oktav Series."

  • Custom sound installations for residential and commercial spaces.

Services are not intended for use where they would conflict with specific laws or industry regulations. By using our Services, you are responsible for compliance with local laws.

2. Intellectual Property Rights

Our Intellectual Property: All content, including designs, software, and trademarks ("Content" and "Marks"), are owned by or licensed to Aurafect. Use of this Content is limited to personal, non-commercial purposes.

You may not copy, reproduce, distribute, or exploit any part of our Services without prior written consent. For permissions, contact aurafect@gmail.com.

Your Submissions: By submitting suggestions, ideas, or feedback ("Submissions"), you grant us a non-exclusive, royalty-free right to use and share them without compensation. You retain ownership but waive any claims related to their use.

3. User Representations

By using our Services, you represent that:

  1. You are at least 18 years old.

  2. You will not use the Services for unlawful purposes.

  3. All information you provide is accurate and up to date.

We reserve the right to suspend or terminate access if these representations are violated.

4. Products and Purchases

We strive to accurately display product details, but variations may occur due to screen settings or other factors. All products are subject to availability and may be discontinued at our discretion.

Payment Methods:

  • Visa, Mastercard, American Express

  • PayPal

  • Apple Pay

  • Cash on Collection

Prices are listed in Euros and may include applicable taxes. You authorize us to charge your payment method for all purchases, including shipping fees. Refunds and exchanges are subject to our Return Policy (see below).

5. Return and Refund Policy

Returns:

  • Items must be returned within 30 days of purchase in their original condition.

  • Non-returnable items: Prototypes and Limited Edition items.

Process:

  1. Email aurafect@gmail.com to request a Return Merchandise Authorization (RMA).

  2. Ship items securely with proof of purchase to: Aurafect, Attn: Returns, RMA #, Rambla de Prim, 258, Barcelona 08020, Spain.

Refunds:

  • Allow up to 30 days for processing.

  • Return shipping costs are the customer’s responsibility.

6. Prohibited Activities

You agree not to:

  • Use the Services for fraudulent or illegal purposes.

  • Upload harmful or malicious content (e.g., viruses).

  • Bypass security measures.

  • Misrepresent your identity.

  • Use automated tools to access or scrape the Services.

Violations may result in suspension or termination of access.

7. Dispute Resolution

We encourage informal resolution of disputes by contacting us directly. If unresolved, disputes will be resolved through arbitration in Spain, under Spanish law, with proceedings conducted in English.

Exceptions include disputes related to intellectual property, which may be resolved in court.

8. Governing Law

These Terms are governed by Spanish law. Any legal claims must be filed in the courts of Barcelona, Spain.

9. Modifications and Interruptions

We reserve the right to modify or discontinue Services at any time without notice. While we strive for continuous availability, we are not liable for interruptions.

10. Liability Limitations

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you for the Services.

11. Contact Us

If you have questions about these Terms, contact us at:

  • Email: aurafect@gmail.com

  • Phone: +34 683 110 650

  • Address: Rambla de Prim, 258, Barcelona 08020, Spain